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What should I do when my Huntington home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your property – and your loved ones – against the many risks you could encounter, like burglary, flooding, and fire. Despite the fact that your home might be ready, that doesn’t automatically mean you are. Do you have a good idea of what to do if your Huntington home alarm system goes off? The blaring of an alarm can be startling, confusing, and could provoke panic. Your best choice is to stay calm and abide by these straightforward suggestions.

Actions to Take Whenever Your Home Alarm System In Huntington Triggers

It’s a circumstance nobody wants to encounter, but it’s also the reason why you put in a home alarm system from the outset. You’re roused in the middle of the night with the unmistakable sounding of an alarm after a home security component has been activated. So what should you do?

  1. Stay calm. This is simple to say but harder to accomplish when your home security alarm is blaring, and your pulse is pounding. But keeping yourself calm is the best way to evaluate the situation. Avoid the impulse of trying to deal with the emergency yourself and let your monitoring professionals and first responders carry out their job.
  2. Protect your family. Your main focus should be your family members and moving them out of harm’s way. In the event of a burglary, this might involve going to an appointed secure area as far away from points of entry as possible. It’s likely that your alarm already scared off the trespasser, but it’s always smarter to be safe than sorry. If there’s smoke or a blaze, you ought to leave your home right away.
  3. Grab your cell phone. Nowadays, most homeowners carry their phones constantly with them, but you might fail to grab it during an urgent situation. You’ll want to have it. You’ll have the chance to stay connected with your monitoring professionals and get alerts through your home security app.

Collaborate With Your Round-the-clock Monitoring Agents

Whenever your home alarm system in Huntington goes off, your 24/7 monitoring experts will instantly act. Their first step is to verify your alarm, and that includes getting in contact with you. The guideline they abide by depends on the type of emergency. For instance, when a medical emergency occurs, one attempt will be made to reach you before assistance is dispatched. If you’re dealing with a burglary alarm - the most frequent sort of alarm - a monitoring agent will follow these procedures to contact you:

  • An attempt will be made to contact you through the command hub. You will usually be asked for a passcode.
  • If that effort isn’t successful, a call is attempted to your main contact number.
  • An alternate number or your primary contact person is attempted next.
  • If there still isn’t an answer, local police are sent.
  • Your monitoring professionals will attempt to reach you again once authorities are contacted.

If you're not able to interact with the monitoring team, don't worry. Assistance will still be sent even if you're unable to confirm the emergency.

Get protection for any situation with a Vivint home alarm system in Huntington

Be prepared for any crisis with a contemporary home alarm system in Huntington from Vivint. Dial (304) 902-8188 to begin customizing your property’s security today.